we believe in true "patient centricity"

To create strong DTC advertising, you must find the voice of the patient.  To find the voice of the patient, you must listen to them.

Claire Wineland suffered from Cystic Fibrosis.  Commenting on DTC advertising, she said: "I don't want to bust anyone's bubble, but we're actually real people leading busy lives.  That means we've got many things on our minds aside from our health...So don't be surprised if we tune out your marketing messages, especially if they keep reminding us how sick you think we are."

Quantitative research conducted by the Boston Consulting Group in 2020 found the same thing - nearly half of all patients do not believe that Pharma "get's them".  You will not be able to create strong Patient Communications or DTC advertising if you do not listen to the voices of patients.

speaking to patients

Nearly all great DTC advertising (examples given in our "Tips" document) started with insights from Market Research.  And, sadly, the worst DTC advertising ignored these voices or was misled in the counsel provided by agencies.  With experience working on some of the strongest DTC advertising campaigns over the past 20 years, our agency helps you to hear the "true" voice of the patient.  Concise research guides the development of these effective campaigns.

This graphic is an example of how we enabled one company to precisely target their customers. Using research, we identified how to target and speak to their ideal customer. Our insights enabled them to have breakthrough sales.

why aim is unique

We are staffed with consultants that have worked on some of the most effective DTC advertising campaigns, from NEXIUM, CRESTOR and SYMIBICORT, AMBIEN  CR, PLAVIX (big campaigns) to smaller campaigns like ARIMIDEX, PARAGARD, QELBREE and THERAVISION.  We AIM to provide intelligence that will enable you to speak with your target population in a way that is meaningful to them.  Take off the dressing of "Patient Centricity" which is a buzz word for many companies and apply the idea.  This will lead you to highly impactful DTC advertising.

We leverage research and consulting to provide great insights on DTC advertising.  Our experience in the industry sets us apart from other companies - especially those that depend on evaluation from "green" analysts

Size the market

Evaluating the size of the addressable patient population.  Often a combination of qualitative and quantitive research, especially if the patient population is small

Develop a customer profile

The profile emerges from qualitative and quantitative research.  We work closely with clients to understand the competitive set and identifying the best opening for them in the market.  We can then segment to identify target patients to reach with DTC advertising


We are always surprised when agencies and clients overlook the input of patients when creating DTC advertising.   Patients find it really refreshing when you listen to their needs and take input from them

Identify communication channels

Yes, the media landscape can be confusing, but it also offers tremendous opportunities for companies that trace the "Patient Journey" effectively.   We understand this new landscape including the tremendous opportunties available for digital DTC advertising

comprehensive insights

We work closely with you to understand research questions and how insights can be leveraged.  Our goal is to provide information that you can use.  You can speak with our clients to hear how they have used our consulting to develop strong DTC advertising that achieves excellent ROIs

understanding what is around the corner

For many brands, there are emerging opportunities including new indications and advanced patient targeting.  Leveraging patient research and long experience in the industry, we can provide consulting that results in the development of great DTC advertising 

ATU/measuring response to communications

We are experts on tracking (ATU's) the effectiveness of your marketing efforts.  And we do the larger context of marketing programs launched in the past 20 years.  We all know, the impact of great DTC advertising should be measurable.  And in many situations there are opportunities to enchance the effectiveness of the advertising

If DTC marketing is so powerful, why doesn't everybody do it?

About Our Team

Our exceptional team of professionals has deep experience developing insights and creating strategies for highly successful DTC advertising. We’ve won awards, we know what works. Our experience is accessible to clients of every size. Every client gets the “A” team which is dedicated to your success. During a complimentary call with you, a senior member of our team will talk with you about how you can achieve the goals that you are setting for your company.

Learn more about our team

“Talent hits a target no one else can hit. Genius hits a target no one else can see.”

- Arthur Schopenhauer

It all starts with a
30-minute consultation

We'd like an opportunity to demonstrate how we can provide value to your company.  By clicking here, you can schedule a brief call with a senior member of our team:

Our promises in advance of this call:

  1. It is not a capability or sales call.  We are there to listen to you and, where possible, provide value
  2. In advance of the call, we will review our database of information and collect all non-proprietary information that may be of interest to you - we will do our homework
  3. If you wish to take the conversation further, we will respond to any requests that you have.  

Even if you don't end up working with us, we're sure these tips will be valuable, and there is no pressure or obligation.

Experience working with the following brands


Developing key messaging for this ADHD medication enabling it to compete effectively in a category dominated by generics


Worked closely on the development of marketing and brand efforts for this blockbuster medication. Supported its huge success in the marketplace.


Helped this brand to create and track reaction to this powerful and highly emotional advertising.  Coupled with a PR campaign, these early efforts in the oncology space began to shift the dialogue about cancer and give patients a "voice"


“The best market researchers do much more than report results, they explain complex data in terms that are understandable and then they show how the data can be leveraged to get results. Measured against those high standards, AIM is all-star agency, and a delight to work with!”

Business Author

“I’ve worked with Frank for more than 10 years on a variety of projects. He has tremendous expertise and always brings fresh strategic thinking to the table. Frank makes a wonderful business partner and is a joy to work with!”

Research Director, Respiratory Category

“Frank knows our business and brands inside and out, and is extremely passionate about our business. He is strategic, and solution oriented. Everyone who has the pleasure of working with him thinks of him as an extended team member.”

Research Director

“AIM is the type of business partner everyone wants. They understands what your business needs are and tailor solutions to address those needs. You can always count on AIM to provide valuable insights and meaningful recommendations to clients!”

Brand Manager, CNS category

10 Tips on How to Create Great DTC Advertising

In this article we give tips and provide case examples of DTC advertising that has proven success in market. Download the PDF to see how they did it.

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10 Tips on How to Create Great DTC Advertising

In this article we give tips and provide case examples of DTC advertising that has proven success in market. Download the PDF to see how they did it.